Effective Date: May 12, 2023

KRJ Management, Inc. (“KRJ Management,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [insert website URL] (the “Site”) or engage with our services.

By using our Site, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information to provide, improve, and promote our services.

a. Personal Information

We may collect information you voluntarily provide, including but not limited to:

• Full name

• Email address

• Phone number

• Property or association information

• Billing and payment details (if applicable)

• Any information submitted via forms, surveys, or maintenance requests
  
  

b. Automatically Collected Information

When you visit our Site, we may automatically collect:

• IP address and device information

• Browser type, version, and operating system

• Referring website or source

• Pages visited, time spent, and user interactions

• Cookies and similar tracking technologies
  
  

c. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve website functionality and performance

• Personalize your experience

• Analyze website traffic and visitor behavior

You can manage or disable cookies through your browser settings, though doing so may limit certain website functions.

2. How We Use Your Information

We use collected information to:

• Provide and maintain our services

• Respond to homeowner inquiries and provide customer support

• Process payments and send related communications

• Improve website content and functionality

• Conduct analytics and research to enhance our offerings

• Send marketing or informational communications (emails, text messages, phone calls, newsletters, etc.) about community updates, services, or account notifications

• Personalize your experience and provide relevant information

• Comply with legal and regulatory obligations

You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us through our website.

3. How We Share Information

We do not sell your personal information. However, we may share it in the following situations:

• With Service Providers: We share data with third-party vendors who assist in business operations, such as web hosting, accounting, communications, and property management tools.

• For Legal Compliance: We may disclose information when required by law, regulation, or legal process.

• Business Transfers: If KRJ Management undergoes a merger, acquisition, or sale, your information may be transferred as part of that transaction.

All third-party vendors are required to protect your information and process it only for the purposes specified by us.

4. Marketing and Communications

By providing your contact information, you agree that KRJ Management may contact you for informational or marketing purposes through:

• Email newsletters and updates

• Text messages (SMS/MMS)

• Phone calls or voicemail messages

• Community-related notifications and announcements

You may opt out of marketing communications at any time by replying “STOP” to text messages, clicking “Unsubscribe” in emails, or adjusting your communication preferences.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, or resolve disputes. When data is no longer needed, we securely delete or anonymize it.

6. Data Security

We use commercially reasonable safeguards—technical, administrative, and physical—to protect your personal data from unauthorized access, misuse, or disclosure. However, no system is completely secure, and we cannot guarantee absolute protection.

7. Your Rights and Choices

Depending on your jurisdiction, you may have rights to:

• Access, correct, or delete your personal data

• Withdraw consent for marketing communications

• Request a copy of the information we hold about you

• Object to certain types of data processing

To exercise your rights, please reach out using the communication methods available on our website.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content or privacy practices of such websites. Please review their privacy policies before providing any personal data.

9. Children’s Privacy

Our Site and services are not intended for individuals under 18 years of age. We do not knowingly collect information from minors. If we learn that a child’s information has been collected without parental consent, we will promptly delete it.

10. International Data Transfers

If you are accessing our Site from outside the United States, please note that your information may be transferred to and processed in the United States, where data protection laws may differ from those of your country. By using our Site, you consent to this transfer.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. The revised version will be posted on this page with an updated effective date. Continued use of our Site after changes are posted constitutes acceptance of those changes.